Privacy Policy

Last updated: 15 April 2026

Clear Path Home Loan ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard information when you use clearpathhomeloan.com.au, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Clear Path Home Loan is a free Australian property and finance education platform that refers users to vetted, independently licensed professionals — home loan specialists, financial advisors, buyers agents, accountants, selling agents and conveyancers. We are based in Chatswood, NSW and operate Australia-wide.

2. Information We Collect

2.1 Information you give us

Full name, email address, phone number
Your property or finance goal (e.g. first home buyer, refinancing, investor)
Suburb / state of interest
Any other details you include in an enquiry or email to us

2.2 Information collected automatically

IP address, device type, browser, operating system
Pages visited, time on site, referral source
Cookies and similar analytics technologies (see Section 6)

We do not collect your tax file number, bank account details, credit card details or government-issued ID. Those are collected directly by the specialist you are referred to, under their own privacy policy and Australian Credit Licence.

3. How We Use Your Information

To respond to your enquiry and refer you to an appropriate professional
To send you the free information, calculators or guides you request
To improve our website, content and services
To meet our legal and regulatory obligations

We will never sell your personal information.

4. Who We Share Information With

When you ask to be referred, we share relevant details (your name, contact details and stated goal) with the vetted specialist best suited to your situation. Examples of partners include home loan specialists, ASIC-licensed financial advisors, licensed buyers agents, registered accountants and licensed conveyancers.

We may also disclose information to:

Service providers who host our website, email and analytics (e.g. Netlify, Google)
Law enforcement or regulators where required by law

5. Referral Fees

Clear Path Home Loan may receive a referral fee from professionals in our network. Our service is free to you — you pay nothing to Clear Path Home Loan, and our referral does not change the rate, fee or service you receive from the professional. Clear Path Home Loan does not provide financial, legal, tax or professional advice of any kind — the professional you engage operates under their own licence and is solely responsible for the services they deliver.

6. Cookies & Analytics

We use cookies and analytics (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work correctly. We do not use cookies to identify you personally.

7. How We Store & Protect Your Data

Your information is stored securely using reputable cloud providers hosted in Australia or countries with equivalent privacy protections. We use encryption in transit (HTTPS) and limit access to authorised personnel only. No system is 100% secure, but we take reasonable steps to protect your data.

8. Your Rights

Under the Australian Privacy Principles, you may:

Request access to the personal information we hold about you
Ask us to correct information that is inaccurate or out of date
Ask us to delete your information (subject to legal retention periods)
Withdraw consent for marketing communications at any time
Lodge a complaint with us, or with the Office of the Australian Information Commissioner (OAIC)

9. Children's Privacy

This website is not directed at persons under 18. We do not knowingly collect information from minors.

10. Changes To This Policy

We may update this policy from time to time. The "Last updated" date at the top of the page will reflect the most recent version.

11. Contact Us

For privacy enquiries, data access requests, or complaints:

Clear Path Home Loan
Suite 404, 8 Help St, Chatswood NSW 2067
Email: hello@clearpathhomeloan.com.au